We are excited to announce the new AthleteOne Athlete Portal. The new Athlete Portal is a self-service app for athletes that use AthleteOne to pay for their coaching services. Now athletes can securely view all their past invoices, current invoices and make payments. Additionally, they can update their profile and automated payment settings.
The AthleteOne Athlete Portal saves the coach and athlete time with the self-service features. Tell your athletes about the new portal and have them login to AthleteOne to update their setting and see their invoices.
Athlete Account and Login
We have made it easy for athletes to access AthleteOne. Each athlete already has an AthleteOne account. The account was created by the coach when the athlete profile was setup. The athlete can login to AthleteOne with the email they provided the coach, which is usually the same email used to send invoices to the athlete. The athletes first login to AthleteOne requires a password reset. Using the forgot password link on the login page and following the steps will allow the athlete to reset the password.
View Invoices and Make Payments
Allowing athletes access to all their invoices will save coaches time and allow the athlete to be proactive about keeping up with payments. Athletes can view and download past invoices, view current invoices, view refunds and invoices that have failed to generate a payment. Invoices that are due can be paid as well.
Manage Automated Payments
If the athlete has a recurring invoice from their coach the athlete can setup automated payments to automatically pay the invoice when it’s due. Here you can cancel your automated payment or if you setup the payment with a Credit Card you can update the card details for future payments.
Athletes can manage their profile settings such as name, email, timezone, preferred date form and change athletes password.